Política de privacidad

Data Controller

The company responsible for processing your data under this Privacy Policy is:

  • LfanTink S.L. (hereinafter transvergo.com)
  • NIF: B76318112
  • Address: Calle Virgen de la Peña, 48, 35600, Pto del Rosario, Las Palmas, Spain
  • Email: hola@transvergo.com
  • Web: https:transvergo.com
  • Phone: +34 928 296 726
  • Registered in the Commercial Registry of Fuerteventura, in Volume 189, Folio 77, Page Number IF-8289, Entry 1.

At transvergo.com, we recognize the importance of protecting your personal information and are committed to handling it responsibly and in accordance with data protection laws.

This privacy policy aims to regulate all aspects related to the processing of data of different users who browse or provide their personal data through the various forms available on our website.

Personal Data

Personal data is information that identifies or makes you identifiable. Through our website, we collect personal data that the user provides us in the designated fields: name, surname, ID, email, phone number, postal address, city, etc., as well as any other data voluntarily provided through any social networks where the user is registered. In this case, privacy will depend on the user's own settings as well as the terms and conditions of the respective social network.

Visiting our website does not imply that you must provide any personal data. However, if you do provide data, it will be processed lawfully, adhering to the principles and rights set forth in the GDPR 2016/679 of April 27, 2016, and the LOPDGDD 3/2018 of December 5.

Purpose, Duration, and Legal Basis for Processing

The data provided by the user will be processed for the following purposes:

  • Responding to user inquiries through the contact form on the website: We collect and process the user’s personal data to handle and manage their request, inquiry, or petition. These data will be stored for the necessary time to fulfill the request and for the legally required period, with a minimum duration of 3 years.

Legal basis: The user's consent, granted by selecting the acceptance checkbox before submitting the request. The user has the right to withdraw consent at any time without affecting the legality of prior processing.

  • Processing and managing purchases made through the purchase form on the website: We collect and process personal data to process the order and payment for the products and services offered on the website. These data will be retained for the duration of the contractual relationship and for the legally required period to comply with tax obligations.

Legal basis: The execution of a purchase contract in which the user is a party. If personal data is not provided, the purchase cannot be processed.

  • Improving your browsing experience on the website: These data will be stored as long as the user does not revoke their consent by deleting cookies and for the legally required period, with a minimum duration of 3 years.

Legal basis: The user's consent, granted by accepting cookies. The user has the right to withdraw consent at any time without affecting prior lawful processing.

  • Managing our social media accounts and sending information about our activities and products: These data will be retained as long as the user does not revoke their consent and for the legally required period, with a minimum duration of 3 years.

Legal basis: The user's consent. The user has the right to withdraw consent at any time without affecting prior lawful processing.

Disclosure or Transfer of Personal Data and International Transfers

Your data will not be disclosed or transferred to third parties unless there is a legal obligation or to service providers associated with transvergo.com who act as data processors.

No international data transfers are performed. If such transfers occur in the future, you will be informed to obtain your consent.

Updating Your Data

To ensure that personal data is kept up to date, the user must inform us of any changes. Otherwise, we are not responsible for their accuracy.

The user guarantees that the provided personal data is accurate and up to date, committing to informing us of any modifications.

Third-Party Data

If a user provides personal data of third parties to transvergo.com, they guarantee that they have obtained such data lawfully, informed the affected parties, obtained their consent, and that the provided information is accurate.

Mandatory Nature of Information

All our forms include an asterisk (*) for required fields. If the user does not provide these fields or does not accept the privacy policy, the request cannot be processed.

User Rights

You have the right to access your data and obtain confirmation about its processing, as well as a copy of the processed personal data. You also have the right to update and rectify inaccurate data or request deletion when the data is no longer needed for the collected purposes. You may request restriction of data processing, object to processing, and exercise your right to data portability. Additionally, you have the right not to be subject to automated decision-making.You can exercise your rights by contacting us through the provided contact details.

If you believe your rights have not been properly addressed, you have the right to file a complaint with the control authority at www.aepd.es.

Processing of Minors' Data

Users providing data through the website's forms and accepting its processing declare they are over 14 years old. Minors under this age are prohibited from accessing and using the portal. If EcoEntradas.com detects that a minor under 14 has provided personal data, it will be deleted. Parents or guardians can also request the blocking of minors' accounts if they have registered with false information.

Social Media

Platforms like Facebook, Twitter, Instagram, etc., aim to give visibility to our organization's activities. These platforms store personal data on their respective servers and follow their own privacy policies. Users are encouraged to review these policies before registering, considering the privacy settings available.

transvergo.com reserves the right to remove any third-party content from its social media accounts that violates legal provisions, incites unlawful actions, or contains messages that attack the dignity of individuals or institutions. We also reserve the right to block or report offending profiles.

Cookies Policy

A cookie is a small file downloaded to a user’s device when accessing a website. Cookies allow the website to store and retrieve information about a user’s browsing habits and, depending on the data contained and how they use their device, they can be used to recognize users.

Users can prevent the generation of cookies by selecting the appropriate option in their browser settings. More information can be found in our Cookie Policy.

Last Update: 10/03/2025 transvergo.com